GMB National Gas Distribution Forum (NGDF) Working Hours and Fatigue Survey 2025
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NATIONAL GAS DISTRIBUTION FORUM (NGDF)
WORKING HOURS & FATIGUE SURVEY 2024
Dear members
The National Gas Distribution Forum (NGDF) is made up of senior GMB representatives from Cadent Gas, NGN, SGN and WWU. The NGDF meets quarterly to discuss and campaign on issues that affect GMB across the gas distribution and energy sector.
GMB reps from the four Gas Distribution Networks (GDN’s) meet with HSE every six months; staffing levels, rotas, and fatigue have been at the top of agenda. Likewise, when GMB meets with OFGEM, having enough people to do the job (workforce resilience) has been central to these discussions.
As part of next regulatory period (RIIO3) the GDN’s are required to produce a workforce resilience strategy and engage with stakeholders, which includes GMB Union.
GMB conducted a survey of working hours and fatigue with GMB members across the four gas networks. The key findings are as follows:
Contractual Working Hours
- 67% said they work between 35 to 39 hours
- 32% said they work between 40 to 44 hours
Hours over and above your contractual hours?
- 65% reported working between 1 to 10 extra hours per week
- 28% said they worked between 11 to 20 extra hours per week
- 62% said the extra hours were done on standby
- 31% said they were done as overtime
Rotas
- 68% said there aren’t enough people to cover the work the rota or department
- 66% people said they’re being asked to travel further to cover work
- 59% said their GDN has problem recruiting and retaining staff
Workload
- 56% said their workload was manageable
- 68% said their workload had increased in the last 12 months
Shift Length
- 83% said they regularly work more than 12 hours
- 60% reported they did shifts of more than 12 hours, 1 to 5 times per month
- 18% work shifts of more than 12 hours, 6 to 10 times per month.
Rest
- 64% said they get 11 hours rest between shifts
- 69% said they get compensatory rest
Fatigue
- 61% said the number of hours they work per week made them feel fatigued
Work life balance
- 71% said they feel they do not have a good work life balance.
When asked what would improve your work life balance the top five answers in priority order are:
1. Properly staffed rotas
2. More rest between shifts
3. Less hours
4. Compensatory rest
5. Less Standby
WHAT’S NEXT
GMB will share the results with the gas distribution networks, HSE, and OFGEM.
The gas distribution networks need to employ more people to tackle fatigue. In a very competitive energy sector, the GDN’s should pay better wages and offer improved terms and conditions to recruit and retain staff.
In Solidarity
GARY CARTER CARL MEADER
NATIONAL OFFICER GMB NGDF CHAIR