A vacancy has arisen in GMB London Region for a Finance & Membership Administrator based at our Hendon Office.

GMB is one of the UK and Ireland’s largest trade unions; we’re proud to represent over half a million people across the professional spectrum and all walks of life.

The successful candidate will be the first point of contact for membership queries for London Region and will be responsible for maintaining the membership system and databases within the Region. The postholder will assist new members joining GMB and also assist in maintaining and increasing membership retention levels. The postholder will use their professional attitude, communication skills and customer service experience to deliver an excellent service to GMB members.

The successful candidate will have:

• Excellent administration and organising skills to high standard as outlined in the job description.
• Good standard of verbal and written communication skills including the ability to communicate effectively and appropriately with a variety of people and organisations in a positive and helpful manner.
• Good interpersonal skills including having empathy and understanding with the issues faced by members in order to provide support to GMB London Region members.
• Ability to produce work to a high standard ensuring accuracy and close attention to detail.
• Strong data entry and IT skills and knowledge of financial systems and processes.
• The ability to work flexibly in a team, independently and on your own initiative and to co-operate with colleagues to ensure delivery of departmental targets.

In return, we offer excellent terms and benefits, including:

• Final Salary Pension Scheme
• Employee Assistance Programme
• Childcare Assistance Scheme
• Season Ticket Loan
• Cycle to Work Scheme
• Generous holiday allowance
• Eye Care claim back Scheme
• Annual Leave Purchase Scheme
• Annual Health Check

This is an interesting and varied role; if you think you may be who we’re looking for and if you feel you meet the criteria outlined in the person specification of the job description, we’d like to hear from you.

TO APPLY: If you’d like to apply, please download the application pack documents from the links located on the right-hand side.

Please note:

Late or incomplete applications will not be considered, so please ensure you have completed all sections of the application form (including referee details) and submitted no later than the specified deadline.