Receptionist/ General Support - National Office

Job Contact
Tracey Belbin, HR Assistant


Location: National Office - Euston

Position: Receptionist/General Support

Contract: 32.5 hours per week,  Permanent 

Deadline to apply: 4.30pm Friday 25th June 2021 

Salary: Grade 3 (starting salary £25,260 pa)

Area/Team: Office Services 

TO APPLY: If you’d like to apply please request an application pack from Tracey Belbin, HR Assistant. Please note:late or incomplete applications willnotbe considered, so please ensure you have completed all sections of the application form (including referee details) and submitted no later than the specified deadline.  Interviews will take place on Friday 2nd July 2021.


GMB is the UK’s third largest trade union, representing over 605,000 working people in all jobs and all walks of life.  We are currently seeking to fill a vacancy for a Receptionist/General Support to provide a full reception and general support at GMB National Office.  The successful candidate will also provide general support as requested by the Line Manager and dealing and responding to members queries via email.

What we are looking for:

The successful post holders tasks and duties will also include:

  • Handling all telephone enquiries, communications and visitors to National Office in a professional and polite manner that portrays a good image of GMB
  • Processing outgoing and incoming post and advising staff in the office
  • Dealing with info@gmb queries and responding and forwarding emails in an appropriate manner
  • Informing relevant people of visitors and deliveries, booking couriers as and when required
  • Ensuring cleaning contracts are carried out as per specification and ensuring security services are maintained
  • Keeping reception and the surrounding area clean and tidy.

The full job description for the role can be accessed here, and if you think you may be who we’re looking for, and if you feel you meet the requirements outlined in the person specification, we’d like to hear from you.

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